Business Development Team Lead

ScalableOS • Makati Commercial Center, Metro Manila, Philippines • B2B, SaaS, Staffing • 2w ago

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SUMMARY As a Business Development Team Lead, you will lead and support a team of Business Development Representatives (BDRs) responsible for generating qualified sales opportunities through outbound prospecting and inbound lead follow-up. The Team Lead will play a key role in coaching team members, driving activity levels, maintaining accountability, and ensuring consistent KPI attainment. The ideal candidate has a proven track record in B2B sales and BDR functions, with demonstrated progression into a leadership or supervisory role. This position requires a hands-on leader who can coach and motivate team members, establish clear performance expectations, and effectively manage a remote team. JOB RESPONSIBILITIES • Lead, coach, and support a team of Business Development Representatives to achieve individual and team goals. • Provide ongoing coaching, feedback, and guidance to improve prospecting, communication, qualification, and appointment-setting performance. • Establish clear performance expectations and maintain accountability for individual and team KPIs. • Monitor team activity levels, appointment-setting performance, pipeline generation, and other key performance indicators. • Identify performance gaps and develop appropriate coaching or improvement plans to address them. • Motivate and engage team members in a remote work environment, fostering a collaborative and results-driven team culture. • Conduct regular one-on-one coaching sessions, performance reviews, and team check-ins. • Help BDRs develop effective prospecting strategies and improve their approach to phone, email, and LinkedIn outreach. • Support the team in engaging C-level executives and other senior decision makers within target accounts. • Coach team members on account penetration, prospect qualification, follow up, and appointment-setting techniques. • Review BDR activities and ensure prospect and contact information is accurately maintained in HubSpot CRM. • Monitor the quality and qualification of appointments generated by the team. • Work closely with the Director of Business Development to communicate team performance, challenges, trends, and opportunities for improvement. • Help identify effective outreach strategies and share best practices across the team. • Support onboarding and ramp-up of new BDRs through structured training, coaching, and performance monitoring. • Ensure consistent execution of BDR processes and alignment with established sales and business development goals. • Lead by example and maintain a hands-on understanding of BDR prospecting and appointment-setting activities when needed. QUALIFICATIONS • Bachelor's degree or equivalent relevant experience. • Strong B2B sales or BDR experience, with a leadership, supervisory, or team lead role experience. • Proven success in business development, outbound prospecting, appointment setting, and lead generation. • Prior experience managing, coaching, or mentoring BDRs, SDRs, inside sales representatives, or similar sales development teams. • Demonstrated ability to drive team performance and consistently achieve or exceed KPIs. • Strong understanding of BDR metrics, activity management, appointment setting, pipeline generation, and sales development processes. • Strong coaching skills with the ability to provide constructive feedback and develop individual team members. • Ability to establish accountability while maintaining a positive and motivating team environment. • Strong understanding of different coaching methodologies and performance management approaches. • Experience managing or leading a remote or distributed team is highly preferred. • Strong verbal and written communication skills, with the ability to communicate effectively with team members, leadership, and senior-level prospects. • Comfortable coaching BDRs on engaging C-level executives and senior decision-makers. • Experience using HubSpot CRM or a comparable CRM platform for activity tracking, performance monitoring, and reporting. • Highly organized and analytical, with the ability to monitor team performance and identify trends or areas requiring intervention. • Self-motivated, results-oriented, and capable of balancing team leadership with hands-on support. • Experience in IT, Cybersecurity, SaaS, Technology, Data Analytics, AI, MSP, or related B2B solutions is preferred. JOB REQUIREMENTS • Should be willing to accept a long-term work-from-home arrangement. • Should be amenable to a permanent night shift schedule (Eastern Time)

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