Labour Law Team Leader

We are looking for a Labour Law Team Leader who will be responsible for securing, developing and maintaining client relationships. Become a strategic partner to the Labour Law base by raising the level of contact and staying visible within the base. Consulting with a high degree of industry expertise and knowledge across the Labour Law base (where required). Development and retention of team. Management and leading of the Labour Law Consulting team. Ensuring the product is delivered according to spec and clients are retained at 95%. Strategic link between the consultants and the PM to collaborate on product design, etc. Management of capacity and COS in the team (Area Focus, etc.).You will be responsible for:Self-Development: Completed all LAPs and Career Path elements Completed LAMP Maintain average performance of 90%LWO capacityStaffing:No less than 75% of staff retained.Retention and personal development plans drawn up for all employees in team, taking into consideration employee career aspirations together with their current length of service, to mitigate the relevant risk whilst also discussing their career path on a quarterly basis.JDs signed off by all members of team within their first week of employmentBSCs for whole team are completed by COB on the 7th working day of each monthAll staff members within the team comply with the relevant Career Path criteria.All salary related admin is done as per set dates and submitted to PMSchedule and attend all meetings with allocated reportsSpot check the quality of recommendationsClient management:95% retention of Labour Law base in teamRegular check-ins with clientsContacting and providing feedback to clients based on the Client Survey.Ensuring cancelling clients are contacted and every attempt is made to save them.Billing target achieved on monthly basisAcquire a thorough understanding of key client needs and requirementsContinuously proposing solutions to clients that meet their objectivesAssist with Labour Law Technology Module uptakeReporting:Reporting on the team to the PM, etc.Growth:Collaborate with CRM / CRC as a Product ExpertIdentify opportunities in existing client base and liaise with CRM / CRCProvide strategic feedback to CRM / CRCPackage & Remuneration:Salary: As per the Team Leader Career path
Benefits: Laptop, Cell phone, Internet, Pension fund and Excellent Career Growth