Implementation Consultant

We are currently looking for a Payroll Implementation Consultant preferably based in Gauteng with a hybrid work opportunity. The Payroll Implementation Consultant is responsible for the timely, accurate, and within-budget implementation of the application to compliment LabourNet consulting and client business requirements. This position will have cross-functional involvement within the application and will include base, value-added & payroll implementations.
The Labournet Implementation division will be responsible for the client onboarding process for the software platform and continuous expansion of product usage.
You have the opportunity to improve compliance in this position.
Looking at the challenges the world is facing today Labournet’ purpose has never been more relevant. So, whatever your role, if you share our passion for compliance, you’ll be working towards creating a better and fairer future for all.
You are responsible for
Inclusive of, but not limited to:
Client Retention:Provide exceptional customer service during the implementation process.Maintain a high client retention rate by delivering quality service and excellent communication skills, following LPD Processes.Collaborate across divisions to drive innovation.Offer direct support to team members as needed.Develop competency through formal and informal learning sessions and facilitate knowledge transfer across teams.Development: Competence:Foster innovation through collaboration across divisions.Provide support to team members as required.Develop and maintain competence through ongoing learning sessions, ensuring performance standards are met.Facilitate knowledge transfer among teams.Stay updated on new functionality, legislation, and upgrades to provide clients with the best advice.Product: Quality Audit & Implementation:Lead the full implementation process for new clients, with a focus on financial data and rules.Conduct client project initiation meetings and define implementation plans.Gather information, perform data analysis, configure systems, and execute proof of concepts.Manage data migrations, including master files, leave records, financial data, and value-added applications.Ensure client sign-off documents are processed as per internal procedures, facilitate client handovers, and manage data processing in line with existing client life cycles.Ad-Hoc Projects:Contribute to various ad-hoc projects aimed at improving configuration, implementation, or innovation.Align with the implementation team on projects related to "configuration," "implementation," or "innovation" as they arise.Ensure proper and timely handovers to the dedicated support team.Adhere to defined implementation processes as per product requirements and SDLC (Software Development Life Cycle).Research and resolve client/system problems, offering timely solutions, and documenting special requests for tracking purposes.
You are a part of
Our people are experts in their field, who have a passion for what they do and constantly seek to exceed the expected standard. Our people pride themselves on delivering best practices.
Benefits: As part of the Labournet team, you’ll enjoy benefits designed to support your wellbeing and career growth. These include a wellness programme that covers up to 8 family members or friends, partner discounts, structured career paths, accredited training, study assistance, retirement and group risk benefits, hybrid work options for applicable roles, as well as a suit-up and vehicle branding allowance where relevant.Take the next step in your career with Labournet – where people are empowered, purpose drives everything we do, and our platform enables real impact. If you're ready to grow, innovate, and help shape the future of work in South Africa, we’d love to welcome you to the team.