Enterprise Client Advisory Account Associate

Go.AI • Chicago (hybrid) or remote • Software Development • 0mo ago

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Enterprise Client Advisory Account Associate
Full-Time, Hybrid or Remote
This is a full-time hybrid or remote role for an Enterprise Client Advisory Account Associate. In this role, you'll serve as the dedicated day-to-day partner for a small number of large enterprise accounts, owning the relationship from onboarding through steady-state operations. These are complex, high-touch engagements — multiple business units, layered approval structures, and regulated environments where precision matters.
Requirements:
Bachelor's degree in business, information systems, sciences, or a related field
4+ years in client services, consulting, account management, or implementation, including direct experience supporting enterprise or highly regulated clients
Track record managing complex, multi-stakeholder engagements through to delivery
Comfort navigating client organizations with layered decision-making and formal governance processes
Ability to explain technical concepts clearly to non-technical audiences
Strong written and verbal communication, including executive-facing communication
Action-oriented with strong judgment, follow-through, and comfort operating with ambiguity
Detail-oriented, quick learner, and coachable
Strong emotional intelligence and ability to manage difficult conversations with poise
Willingness to travel to client sites as needed

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