Internal Sales Administrator
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Our client is seeking an experienced Internal Sales Administrator to join the Port Elizabeth team, Prepare and issue accurate customer quotations in a timely manner Follow up on outstanding quotations to maximize conversion opportunities Manage daily sales administration and support activities Build, maintain, and strengthen relationships with existing customers Provide exceptional customer service throughout the sales process Schedule and coordinate all after-sales service calls Act as the primary point of contact for customers regarding after-sales enquiries and service requirements Ensure timely communication with clients on service requests, updates, and resolutions Maintain accurate records and administration relating to service calls and customer interactions Provide administrative support to the sales function Manage and maintain sales-related documentation and records Process and coordinate all service-related administrative tasks as required Ensure accurate and efficient handling of customer and sales information Compile, update, and maintain sales reports and related documentation Assist the Sales Manager with ongoing sales reporting and performance tracking Monitor quotation activity and provide regular updates on sales progress
Requirements Grade 12 Minimum 3 years’ experience in a sales administration, internal sales, or sales support role Building products retail experience (hardware, construction materials, roofing, tools, timber, plumbing, electrical, or related building supply environments) will be highly advantageous Experience preparing, managing, and following up on customer quotations Proficient in Microsoft Office Experience working with CRM or sales management systems Advanced administration skills Valid drivers license and own transport