Creative Systems & Automation Specialist
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Transform how the Creative Team works by building smart automations and intuitive interfaces that simplify processes, reduce repetitive tasks, and improve everyday workflows.
Responsibilities
Identify automation opportunities: observe how the team works, map out workflows, and spot repetitive tasks, manual handoffs, and common errors. Recommend improvements based on their frequency and impact.
Build and define automation workflows: translate business needs into practical automation workflows, defining triggers, required information, rules, and actions. Hands-on experience building simple automations is a must.
Support tool integrations: connect tools, map information between systems, and make sure data flows to the right place. Work with developers when custom integrations are needed.
Design the user experience: use Figma to design simple and intuitive ways for users to start and interact with automated workflows, including progress, confirmations, and error messages.
Test workflows and usability: test both regular scenarios and edge cases, identify issues, and make improvements based on how users actually experience the workflow.
Monitor and maintain automations: keep an eye on automation performance, troubleshoot basic issues, update configurations when processes change, and escalate technical issues when needed.
Document and support adoption: create user guides and keep documentation up to date, including each automation’s purpose, owner, rules, and troubleshooting steps. Gather feedback and help improve the workflow after launch.
Requirements
2+ years of relevant experience in automation and problem-solving, with a portfolio showcasing UI/UX work.
Good at spotting inefficient workflows and figuring out what can be automated.
Comfortable working with Figma, design systems, and interactive prototypes.
Understands the basics of automation logic, including triggers, conditions, and actions.
Able to test and troubleshoot automations and work with relevant teams to make improvements.