Logistics Coordinator
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About the Role This role owns the end-to-end shipment coordination process between internal account managers, the China office/factories, and third-party freight partners — removing time-consuming administrative logistics tasks from the core team so they can focus on higher-value work.
Key Responsibilities Serve as the interface between internal account managers, the China team/factories, and third-party logistics and freight partners. Gather cargo details, packing lists, and commercial invoices to request and review freight quotes (e.g., air freight, sea containers, courier/DHL). Prepare export documentation and manage project workflows from quote approval through dispatch and ETA tracking. Maintain regular, proactive communication on shipping status and updates with freight partners and clients.
Requirements Strong time management, organizational, and document management skills. Able to own a structured independently, repeatable, end-to-end workflow with a high degree of precision. Excellent written English for prompt coordination with partners and clients. Comfortable working across project management systems, automated workflow triggers, and vendor-specific logistics portals. Working proficiency with AI tools.