Project Coordinator
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Black and Grey HR is hiring a Project Coordinator for a leading building materials company. This is a hands-on role focused on coordinating project-related activities, supporting the sales function, and ensuring a seamless experience for clients from enquiry through delivery. The ideal candidate will be highly organized, commercially aware, and experienced in the premium sanitaryware, tiles, design, or construction sector.
Key Responsibilities - Coordinate with the sales team on quotations, project documentation, order details, and other commercial requirements. - Support the sales process by ensuring project information, timelines, and client requirements are accurately tracked and communicated. - Serve as a reliable point of contact for clients, responding to enquiries and coordinating timely resolutions. - Maintain a high level of customer service throughout the project lifecycle, from initial enquiry to final delivery. - Keep CRM and internal systems updated with accurate customer, project, quotation, and order information. - Coordinate with internal teams to ensure smooth execution of client and project requirements. - Prepare and maintain project-related reports, sales updates, and performance summaries for management. - Monitor multiple ongoing requirements simultaneously while ensuring deadlines and quality standards are met. - Handle client concerns professionally and adopt a proactive, solutions-focused approach to resolving issues. - Support the team in maintaining strong relationships with premium clients and key project stakeholders.
Requirements - 5+ years of relevant experience, preferably within the sanitaryware, tiles, building materials, interiors, or construction industry. - Strong coordination, organization, and time-management capabilities. - Advanced proficiency in Microsoft Office, particularly Excel. - Hands-on experience with CRM and ERP systems. - Excellent written and verbal communication skills with strong client-facing abilities. - Ability to prioritize and manage multiple projects, deadlines, and stakeholders in a fast-paced environment. - Strong attention to detail and a consistent focus on accuracy and service quality. - Comfortable working with high-end clients and managing detailed or complex project requirements. - Ability to remain composed under pressure and take ownership of problems through to resolution. - A professional, proactive, and customer-oriented approach is essential.
Benefits - Salary +