Funding Associate (Rotational Shifts) - Hindi Speaker
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About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.
About the role:
We are seeking a proactive and detail-oriented Funding Associate to join our team. The Funding Associate will play a critical role in ensuring the efficient and accurate processing of funding transactions, conducting data reconciliation, generating reports, and analyzing funding-related risks. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
- Perform daily funding reviews, process transactions, and ensure compliance.
- Reconcile funding data, generate reports, and analyze statistics for process enhancement.
- Identify, analyze, and report abnormal funding situations, collaborating on resolutions.
- Conduct risk analysis from a funding perspective and propose mitigation strategies.
- Handle funding-related cases, ensure accurate documentation, and track progress.
- Process funding-related cases or requests according to established procedures.
- Ensure accurate documentation and tracking of case resolutions.
- Provide support and assistance to internal teams as needed.
- Communicate and coordinate with Payment Service Providers on funding operations, transaction investigations, issue resolution, and process improvements.