Technical Projects Manager - API Partner Solutions (f/m/d)
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We are looking for a Technical Project Manager – API Partner Solutions (f/m/d) to drive the successful migration of software partners and their customers to our modern RESTful API platform.In this role, you will act as the key contact for external software and CRM partners, ensuring smooth onboarding and transition to successful API adoption, and long-term relationship management. You will collaborate closely with Product, Engineering, Sales, and Customer Support teams to continuously improve the API ecosystem and deliver an excellent partner experience.This position combines hands-on project execution with strategic partner management and requires someone who can bridge technical requirements with business needs while always keeping customer experience at the center.Your
ResponsibilitiesAPI Migration & OnboardingOwn and manage the end-to-end migration plan, timeline, and execution for software partners migrating to the RESTful open API platformCoordinate validation, testing, go-live activities, and post-migration monitoringEnsure smooth onboarding and rapid adoption of the new API solutionsTrack project progress, identify risks, and proactively resolve blockersStrategic Partner ManagementServe as the primary business contact for software providers and CRM partnersBuild and maintain strong, long-term partner relationshipsCollect, prioritize, and manage partner requirements and feature requestsCoordinate and manage partner communication related to B2B partnership via open API ecosystem , maintenance, and improvementsAPI Evolution & Cross-Functional CollaborationCollaborate closely with Product and Engineering teams to drive continuous API improvementsTranslate partner and customer feedback into actionable product enhancementsIdentify opportunities to create additional business value through API-driven solutionsProvide regular updates on progress, risks, blockers, and strategic topics to leadership stakeholdersProject Oversight & Escalation ManagementPlanning and execution with internal and external stakeholders throughout Manage escalations and ensure timely resolution together with support and other product teamsCreate transparency around project status , report progress towards project goals, manage dependencies, and risksSupport the successful management of key partner integrations and customer satisfaction